IT services for companies in Baku. Run your business.We'll run the IT.

From buying the equipment to setting it up, running it day to day and keeping it secure, one team is responsible for all of it. You know the cost in advance, and you know who to call when something goes wrong.

See pricing

Building and running company IT in Baku since 2019.

1One accountable party

Where “that's not our job” ends.

When one company sells the equipment, another installs it and a third supports it, every breakdown turns into finger-pointing while your business waits. At ONYX all three stages sit with one team: we supply, we build, we run. One contract, one accountable party.

  • One point of contact: you always know who to call.
  • One contract: supply, setup and day-to-day support together.
  • One team: the engineers who build your systems keep running them.

2What we do

We choose what you need, set it up, then keep it running.

Opening an office, adding a branch or getting existing systems in order: we take the project from start to finish.

1. Supply

Servers, computers, network equipment and software licences. Original products through official distributors, with the manufacturer's warranty. A quick written quote for every purchase.

2. Setup

IT for offices and branches, server rooms, network and cabling, moving to the cloud. At handover everything works and is documented, so your team starts on day one.

3. Day-to-day running

Once it's built, we keep it running: monitoring, updates, staff requests and security. You get on with your business.

How we work: from first conversation to day-to-day running

  1. 1

    Introduction

    we listen to your company, your needs and where things stand today.

  2. 2

    Written proposal

    you see in writing what will be done and what it costs.

  3. 3

    Supply

    we bring in the equipment and licences you need through official distributors.

  4. 4

    Setup and handover

    we build it, secure it, document it and hand it over.

  5. 5

    Day-to-day running

    then we keep it running: monitoring, support and security for a fixed monthly fee.

3Your business keeps running

What happens when something breaks?

  1. Your systems are monitored automatically, and alerts come straight to us.
  2. Your staff write to one place: the request is logged and you can see its status at any time.
  3. Our engineer fixes it remotely or on site.
  4. Everything done is on record: you can see the history of every request.

You choose the format: fully remote, a few days a week on site, or a dedicated engineer in your office.

4Predictable cost

The same fee every month. No surprise invoices.

Managed IT is a fixed monthly fee. The amount depends on how many computers and servers you have, so you know in advance what you'll pay. Our prices are published on the site, and you can work them out yourself with the calculator.

  • A written quote for every equipment purchase: you see what you're buying and what it costs before you commit.
  • Extra services are priced up front too.
  • No long-term lock-in: we work month to month.

5Security

Security isn't a separate project. It's part of the daily routine.

We protect your network, your data and your accounts, so you don't have to worry about them.

  • Network protection: Onyx Firewall, Fortinet or MikroTik equipment, set up and looked after by us.
  • Backups: if data is lost, it can be restored.
  • Cybersecurity monitoring: suspicious activity is spotted in time.
  • User accounts and Microsoft 365: who can access what stays under control.

Who we are

Looking after company IT in Baku since 2019.

CTO
ONYX's CTO designed the passive network infrastructure for COP29 (Baku, 2024) and personally led its delivery. Your project gets the same experience.
Brands we work with
Cisco, Dell, HP, Lenovo, Fortinet, Palo Alto, MikroTik, MicrosoftOriginal equipment through official distributors, with the manufacturer's warranty.All brands
Our own products

Frequently asked questions

01

Who is responsible when something breaks?

ONYX. Because we handle the equipment, the setup and the day-to-day running, nobody can say "that's not our job". Your staff log the request in one place, our engineer fixes it remotely or on site, and everything done stays on record.

02

How is the monthly cost calculated?

Managed IT is a fixed monthly fee, calculated from the number of computers and servers you have. Our prices are published on the site and you can work them out with the calculator. For equipment, we give a written quote each time.

03

Do you work with our existing equipment?

Yes. The monthly fee is based on the computers and servers you already use. In the first conversation we work out together what to keep and what to replace.

04

Can you take over from our current IT person?

Yes. That is what our Virtual IT department service is for: your company's IT becomes one team's responsibility without an in-house hire. If needed, our engineer is in your office a few days a week or every day.

05

What does getting started look like?

First we talk about your company and where things stand, then you get a written proposal with the work and the cost. Once agreed, we put what's needed in order and move on to day-to-day running.

06

Do engineers come on site, or is everything remote?

You choose: fully remote, a few days a week on site, or a dedicated engineer in your office. Either way, issues are fixed remotely or on site, and you can see the status of every request.

07

Do you only sell equipment, or do you run it too?

Both. You can buy equipment and licences on their own, or together with setup and day-to-day running. Running what we built means one accountable party when something fails.

08

Which brands do you work with?

Cisco, Dell, HP, Lenovo, Fortinet, Palo Alto, MikroTik and Microsoft. Equipment is original, comes through official distributors and carries the manufacturer's warranty. The full list is on the Partners page.

Leave the IT to us. Get on with your business.

Tell us briefly about your company and we'll work out the right setup and monthly cost together. The request commits you to nothing.