Transparent pricing — the only one published in Baku

Transparent pricing for monthly IT support

Managed IT for businesses in Baku — with the price shown openly. Pick your device count, see the estimated monthly range instantly, get the exact quote on WhatsApp.

A transparent formula — it scales with your company size, not a fixed price.

  • 01Base 100 AZN
  • 02workstation × 15–20
  • 03server × 80–120
  • 04add-ons
  • 05on-site day × 70–90 (separate)

1Estimated monthly

Pricing calculator

Pick your devices — see the monthly range instantly.

Workstations (PCs)
10
Servers
0

Service model

For small offices, Remote or Scheduled visits is usually enough.

Add-ons

Plan: Essential

Remote management

250–300AZN/mo

Included: 1 on-site visit a month (half day)

Service model: Remote

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One click sends us your configuration — so we never ask you the same thing twice.

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2Plan

Three plans — for your needs

Most pick Managed: full support that scales as your office grows.

01

Essential

Entry support for small offices

180–400/mo

Best for: Small offices without a server, up to 15 PCs.

  • Remote help desk (business hours)
  • OS & Microsoft security patches
  • Antivirus monitoring
  • Network monitoring & alerts
  • Monthly report
  • 1 on-site visit per month (half day)

SLA: Business hours, <4h response

Most popular

02

Managed

The standard for growing businesses

typical 400–800/mo

Large configurations (e.g. 30 PCs + 2 servers) can reach up to 950 AZN.

Best for: 10–30 PCs + 1–2 servers.

  • Everything in Essential
  • Active Directory / user management
  • Server & storage monitoring
  • Email filtering & archiving
  • License tracking included
  • Monthly business review & optimization
  • 1 on-site day per month included

SLA: <2h response, on-call escalation

03

Managed+

Multi-site & regulated industries

700+/mo

Best for: 30+ PCs, 3+ servers, multi-site, cloud, or regulated fields like clinics/law firms.

  • Everything in Managed
  • 24/7 monitoring & support
  • Virtual CIO — quarterly strategy
  • Disaster recovery (DR) testing
  • Annual cybersecurity audit included
  • Backup included
  • 2 on-site days per month included

SLA: 24/7, <1h critical response

Ranges are for remote management and include the on-site visits listed. Extra scheduled on-site days are charged separately at 70–90 AZN per day (1 day a week ≈ 4 days a month = 280–360 AZN). The calculator above gives the exact figure.

Looking for a ready solution for your sector?

3Add-ons

Add-on services

Add them as modules on top of any plan.

  • Backup & recovery

    +50 AZN/mo

    Hourly backups, 30-day retention, ransomware detection and instant file recovery.

  • Cybersecurity monitoring

    +200 AZN/mo

    Threat monitoring, monthly briefing and Personal Data Law compliance assessment.

  • ONYX Mail — business email

    from 2.99 AZN / mailbox

    Fully managed business email on your own domain. Runs on ONYX’s own infrastructure, data stays in Azerbaijan, anti-spam and admin portal. A local alternative to Microsoft 365.

    Learn more
  • License tracking

    Included in Managed

    License inventory, 90-day expiry alerts and renewal management.

  • Onyx Firewall management

    +50 AZN/mo

    Rule updates, log review and perimeter security monitoring.

  • Cybersecurity audit

    from 3,000 AZN

    One-time audit: vulnerability scan, compliance check and a remediation roadmap.

4In-house IT hire / ONYX Managed IT

ONYX, or an in-house IT hire?

Compared with hiring one junior IT specialist.

ONYX, or an in-house IT hire?In-house IT hireONYX Managed IT
Monthly cost850–1,100 AZN (salary + 22% DSMF + workspace)180–800 AZN (Essential–Managed, remote)
Vacation / sick leaveSupport stops when they are awayTeam coverage — no gaps
24/7 coverageYou cover nights/holidays yourselfIncluded in Managed+
Security auditUsually not specializedAnnual audit (Managed+) or standalone
Equipment supplyYou buy separatelySupply at corporate rates + installation
ScalingNeed a 2nd hire at 30+ devicesScales without new hires

Our published price is what you pay — no hidden setup fees, no surprise mid-contract bumps.

Flexible pricing for long-term partnerships

The published price is our standard monthly rate. Discounts are available for annual commitments, multi-site deployments or referrals — never below the floor that would compromise your service quality. Message us on WhatsApp for an exact quote; we propose a custom package within 2 hours.

Frequently asked questions

01

Can I start with Essential and upgrade later?

Yes. Many clients start with Essential and move to Managed when they add a server or need more support. No lock-in — you can upgrade anytime.

02

Why is the price a range, not fixed?

Because every company has a different device count and needs. The formula is transparent (base + per device); the exact amount is calculated for your setup and fixed in a formal written proposal.

03

Is a long-term contract required?

No minimum contract. Annual commitments and multi-site deployments get a discount; month-to-month also works.

04

I already have an IT person — can we work together?

Absolutely. Some clients keep one in-house person and use ONYX for after-hours support or specialized services (backup, audits).

05

How long does setup take?

Usually 1–2 business days. We deploy the RMM agent, connect devices, test and go live. You see the monitoring dashboard within 48 hours.

Want an exact price for your company?

Message us from the calculator on WhatsApp, or get in touch — we reply within 2 hours.

Get in touch